Why Procurement Strategy Matters
Specification errors result in equipment that cannot be serviced locally. Lead times from European manufacturers can be 16–24 weeks — a mis-timed order delays opening. Wrong purchasing decisions lock in high maintenance costs for 10 years.
What We Procure
- Thermal Equipment: custom saunas, steam rooms, hammam slabs, cold plunge pools, vitality pools, ice fountains (Klafs, Tylo, Harvia)
- Treatment Room Equipment: spa beds, trolleys, steamers (Oakworks, Gharieni, Lemi)
- Wellness Technology: Iyashi Dome, ICOONE, PelviPower, reLounge, i-moove, IcePod, Vichy Shower, Trautwein bath systems
- Retail Display & POS
- Consumables & Operating Supplies
Our Procurement Process
- Specification — full equipment list based on menu, protocol, and space plan
- Supplier Selection — 3 competitive quotes per major item
- Negotiation — using collective purchasing volume across active projects
- Order Management — placing orders with correct lead time buffer
- Delivery Coordination — port clearance, last-mile delivery, installation supervision
- Commissioning — equipment testing and staff training